Our carpets are completely natural products. New Zealand wool, viscose and cotton yarns are used.

You can choose them for your living spaces, project areas such as yachts and staircases, the lobby and royal apartments of your hotel. Our products are certified and we offer customized designs for your living spaces.

You can easily use our measurement table by getting support from our customer representative. Or our expert friends can visit you and support you with color and size. You can examine the designs specially prepared for you together. You can easily determine the size with the remote measurement system.

Special design carpets can be woven in the size and colors you want. You can ask for support from our expert team. You can request to come to the measurement personally by making an appointment.

Special design carpets should be cleaned with natural products as they are woven from natural materials. The important thing is to make the right intervention quickly when a stain occurs. When there is a stain on the carpet, first make a tampon with towel paper. Then wipe the stain with white soap and white cloth. Finally, you need to vacuum the carpet with a broom. If there is a stain under the carpet, to pull it up. We recommend that you have the carpet cleaned in professional places.

If you do not use cleaning products with bleaching properties, you can also have it washed in carpet washers. Be sure to open and ventilate your product coming from carpet washing. You can pack it again after it is completely dry. The carpet should not remain damp. It may mold.

Our carpets are woven from natural materials. We recommend carpets woven with viscose yarn for those with asthma.

Since our products are woven from natural materials, the hair of animals does not stick like acrylic carpets. Cleaning is easy.

You can have all the maintenance of your carpets with the check-up we offer to ELLY CONCEPT privileged customers. With this feature, depending on the m2 of the carpet, the carpet is picked up wherever you are in Turkey at an affordable price, washed, repaired if there are any rips, etc., and delivered to you in a new carpet appearance by shaving. For this, just fill out our check-up form. Then our friends will contact you.

You can pay through the bank channel or you can order in installments to all your cat cards and cash payment at the door.

Special design carpets are produced individually and there is no return. Products prepared with customer approval can only be processed when there is an error due to production. In the return and exchange process, no action can be taken for submissions made without filling out the RETURN / EXCHANGE form. We kindly ask you to use this form in all transactions you will encounter within 1 year.

Our carpets are completely natural products. New Zealand wool, viscose and cotton yarns are used.

They are guaranteed for 1 year against production defects.

You can order our products from our whatsapp line or by sending an e-mail to our e-mail address hello@ellyconcept.com. You can contact us and ask us to come to measure you and determine the colors on site. We are here to support you with our design, production quality and after-sales services

We have an international and domestic AUTHORIZED SALES POINT agreement. You can contact us by filling out our authorized point of sale form. Your applications are evaluated within 3-15 business days and you are informed.

Our company covers the cargo in domestic shipments, cargo belongs to the buyer in international shipments.